Plaster blown and flaking where damp has soaked into a wall

Are leak detection companies worth it?

Hidden leaks found with thermal imaging and acoustic tracing before a floor comes up, by Vision Plumbing, headed by Norbert, 20 years of experience. Contact our leak detection plumber to pinpoint yours.

Don’t just take our word for it

Read every review on the reviews page.

Justin

5 out of 5 stars, review from Trustpilot

Superb service, came same day and did an amazing job sorting out my blocked sink. Definitely would use again.

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David Page

5 out of 5 stars, review from Trustpilot

Norbert was very helpful and friendly. He fixed a leak I had in my bathroom very quickly. Definitely will use again!

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Verified reviewer, job in TN13

10/10 on Checkatrade

Replace broken toilet cistern

Very speedy response to job request on this website, Norbert called within seconds and agreed to call in for quote later today. Came when said he…

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Rob

5 out of 5 stars, review from Trustpilot

True definition of 24/7 great service. Very helpful used his services on 2 occasions went above and beyond each time. Great guy keep up the good work.

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Anna

5 out of 5 stars, review from Trustpilot

Excellent communication, explained issue well, supplied a clear itemized quote, good workmanship and overall high efficiency. Would hire again.

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Verified reviewer, job in TN13

10/10 on Checkatrade

Unblocked of blocked sewerage drains

Emergency call out on a Sunday evening. Very prompt and came straight away. Sorted the problem straight away and at a fair price for a Sunday night…

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Di

5 out of 5 stars, review from Trustpilot

We always use Norbert’s plumbing service at our restaurant. He is always on time and fully understand what needs to be done. Highly recommend !

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Thomas Dixon

5 out of 5 stars, review from Trustpilot

Excellent work - very efficient. Friendly service. I would highly recommend to others.

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Verified reviewer, job in E16

10/10 on Checkatrade

Leaking pipe behind a laundry machine

Norbert did the job well and efficiently. He was available at short notice to help.

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Ania Hampton

5 out of 5 stars, review from Trustpilot

Excellent service. Work undertaken in a timely thorough and clean manner. Operator was friendly informative and totally professional. Highly…

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Joe

5 out of 5 stars, review from Trustpilot

Knowledgable and trustworthy

This firm is professional and do the job well. They turned up on time and they are very knowledgeable. Very trustworthy. I highly recommend them.

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Verified reviewer, job in TN4

10/10 on Checkatrade

Clean out blocked drain, used camera to ensure pipework was in good condition.

The quality of the work completed was extremely high, the engineer did not finish the job until he was satisfied the drain was completely clean as…

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Harriet Boulding

5 out of 5 stars, review from Trustpilot

Great service! Norbert is very professional and I am very pleased with the result. Will be recommending him.

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Csaba Nyako

5 out of 5 stars, review from Trustpilot

Very professional service from start to finish. Norbert was friendly and knowledgeable and kept me informed at all stages.

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Verified reviewer, job in TN15

10/10 on Checkatrade

Fixing a new radiator to the wall and updating pipe work to remove valves on our open heating system

Norbert was absolutely brilliant. He offered great advice, worked efficiently and left everything tidy and well completed. He was also friendly and…

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Lauren Ford

5 out of 5 stars, review from Trustpilot

Great service for emergency work

I called Vision Plumbing as I could hear water gushing underneath my kitchen. He was able to attend quickly, and found and resolved the issue at a…

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Tunde Ogunniyi

5 out of 5 stars, review from Trustpilot

Prompt emergency response

Norbert was one of several emergency plumbing services I rang overnight after being disappointed by another plumber when seeking assistance for a…

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Verified reviewer, job in SE15

10/10 on Checkatrade

Replacing kitchen tap AND replacing pipes under kitchen sink

After exchanging a few text messages Norbert turned up the following day on time with the replacement parts and completed the work in a very…

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SafeContractor Approved badgeVision Plumbing is a SafeContractor approved business

6 min readLeak Detection

A damp patch nobody can explain, or a water meter still ticking with every tap off, means water is escaping somewhere you cannot see. Vision Plumbing does Leak Detection across Kent, Medway, Surrey, East Sussex, West Sussex and south-east London, finding the leak first so the repair is one small opening.

What You Need To Know

  • When leak detection is worth paying for and when a plumber just fixes it
  • A free meter test that tells you if water is escaping
  • Six warning signs of hidden water leaks in a home
  • How thermal imaging and acoustic tracing pinpoint a leak step by step
  • Why trace and access cover on home insurance is worth checking first
  • What happens when the leak turns out to be gas

Vision Plumbing is a sole trader plumbing, drainage and hot water business, so the plumber who quotes the job is the plumber who turns up and does it. You may want a simple search at home or leak detection in Maidstone: we cover the whole area.

Get a quick quote from Vision Plumbing anywhere in Kent, Medway, Surrey, East Sussex, West Sussex and south-east London before the water reaches another room.

Trench dug to find a burst mains water supply under a front garden

Are leak detection companies worth it?

Leak detection companies are worth it when a leak is hidden: thermal imaging and acoustic tracing find it before anybody lifts a floor, so one small patch is opened instead of a whole room, and the water damage stops spreading. For a drip you can already see, a plumber simply fixes it without one.

Get a quick quote from Vision Plumbing and have that hidden leak traced before anybody reaches for a crowbar.

Quick Quote OnlineCall Now: 07379 636676

Waterlogged ground over a burst mains supply pipe, dug out to reach the leak

What you can check yourself before calling anyone

A lot of leaks give themselves away, and the first checks cost you nothing. A dripping joint under the sink or a weeping valve you can see does not need detection at all. It needs the joint fixed. Detection earns its keep when the water is going somewhere you cannot see.

Start with the water meter. Turn off every tap and make sure nothing is filling, such as the washing machine, the dishwasher or a toilet cistern. Note the reading, leave it for half an hour without using any water, then read it again. If the number has moved, water is leaving the pipework somewhere.

Then look for the signs that point to hidden water leaks:

  • A bill that climbs with no change in how the house uses water
  • Damp patches or tide marks on a ceiling, wall or skirting board with no obvious source
  • A warm patch on the floor, which can mean a hot water pipe leaking beneath it
  • The sound of running water when everything is switched off
  • Water pressure dropping at the taps for no clear reason
  • Mould, a musty smell or lifting flooring in one spot

What you cannot do yourself is find a leak inside a solid floor, a wall or the supply pipe under the garden. Moisture meters tell you a surface is wet. They do not tell you where the water is coming from, and water travels along joists and screed before it shows. That is the point where guessing gets expensive, because the usual guess is a hole in the wrong place.

Water meter and stop valves in a wall box, where a meter test for a hidden leak starts

How a leak is found without lifting the floor

Non-destructive leak detection is a process of narrowing down, and the order matters.

  • Confirm and isolate. We confirm the loss on the meter, then shut sections of pipework off to work out whether it is on the hot side, the cold side or the supply pipe coming in from the water main.
  • Scan with thermal imaging. A leaking hot pipe shows as a warm trace through floors and walls, so the camera follows the run and picks out heat spreading where it should not.
  • Listen with acoustic tracing. Water escaping under pressure makes a sound, hot or cold. Acoustic equipment picks it up through concrete, screed and soil, and the noise is loudest directly over the leak.
  • Mark the spot. The two methods are cross-checked so one position is marked, not a general area.
  • Open one small patch and repair. The leak repair goes in through a small opening, and the meter is checked again to prove the loss has stopped.

The point of all this is water damage prevention as much as finding a pipe. Every day a hidden leak runs, water soaks further into plaster, timber and insulation. The repair to the building grows while the repair to the pipe stays the same size. Finding it early is what keeps a small job small.

The person who does the search is the person who does the repair: Norbert quotes the job and turns up to do it with his own thermal imaging and acoustic kit, and the work carries a one year warranty on parts and labour. Whether you want a one-off leak detection visit or a leak traced in Royal Tunbridge Wells, we cover the whole area, and the visit runs the same everywhere.

Damp tide marks and mould along a painted block wall

Common mistakes that make a leak cost more

  • Waiting for it to show. By the time water stains a ceiling, it has usually been running for a while. A moving meter is reason enough to act.
  • Opening up to have a look. Lifting a floor or chasing a wall on a hunch is the most destructive way to search, and water rarely surfaces directly above the leak.
  • Trusting a damp reading alone. A wet wall can be condensation, rain getting in or a pipe. A reading on its own does not tell you which.
  • Forgetting the insurance policy. Many home policies include trace and access cover, which can help with finding the leak and making good. Ring your insurer before work starts and ask what they need from you, such as a written account of where the leak was and what was done.
  • Assuming the outside pipe is somebody else's problem. The supply pipe between your boundary and the house is usually the owner's responsibility, and a leak there can run unseen under a drive or lawn for months.
  • Treating gas the same way as water. We can locate a gas leak, but locating is all we do. A located gas leak is handed to a registered gas engineer on the Gas Safe Register, who carries out any repair. If you smell gas, leave the property and call the gas emergency line first.

The last misconception is that detection is only worth it for big houses or big leaks. Where the leak sits matters more than its size. A slow drip inside a solid floor can do more harm than a burst you can see, because nobody notices it. You may need a single search or regular leak detection in Sevenoaks for a let property: we cover the whole area, and a quote follows a short conversation about what you are seeing.

Get a quick quote from Vision Plumbing and have that hidden leak traced before anybody reaches for a crowbar.

Quick Quote OnlineCall Now: 07379 636676

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Tell Norbert what needs doing

A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes.

4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)24 reviews on Checkatrade (opens Checkatrade)

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