Bath & Shower Repair
Showers and baths repaired or replaced: electric and mixer showers, pumps, trays, bath taps, wastes and seals.
Stop That Dripping Tap for Good
Worn washers, failed ceramic cartridges and leaking spindles repaired, or the tap replaced when repair is no longer worth it.
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Vision Plumbing is a SafeContractor approved business
Washer, Cartridge or a New Tap
Worn washers, failed ceramic cartridges and leaking spindles repaired, or the tap replaced when repair is no longer worth it. Norbert tells you which your tap needs before starting.
Signs It Is Time To Call
- A steady drip from the spout after turning it off
- Water pooling around the base of the tap
- A handle that has to be forced to stop the flow
- Limescale staining under the spout
- Water in the cupboard under the sink
Why taps start to drip
Every tap shuts off the water with a seal. Older pillar and bib taps use a rubber washer on a brass seat. Quarter-turn taps and mixers use ceramic discs inside a cartridge.
- Washers harden, split and flatten until the spout drips
- Ceramic discs pick up grit scratches and limescale, worse in hard water
- Worn O-rings or gland let water out at the handle or base
What a tap repair involves
Norbert isolates the tap, takes it apart and finds which seal has failed. Most repairs take one visit, with common washers and cartridges on the van. Every repair has a one year warranty on parts and labour.
- Washer taps get a new washer, and a refaced seat if pitted
- Cartridge taps get a matching cartridge, ordered in for unusual brands
- Leaks around the body or spout normally need new O-rings
When a new tap makes sense
Some taps are past repairing. Norbert explains what he has found and lets you decide, rather than defaulting to a new tap.
- A cracked or corroded body, or a seat worn too far to reface
- A discontinued model with no spare cartridges
- A tap that has been repaired several times already
- A chance to add isolation valves under the sink if there are none
Part of a bigger picture
A dripping bath tap or leaking shower mixer is often the first sign of wear in a bathroom where other fittings are the same age.
- Bath and shower repair covers wastes, seals and showers in the same visit
- A local plumber visit traces water a tap cannot explain
- Norbert covers Kent, Medway, Surrey, East and West Sussex and south-east London
Why people ring Norbert
20+
Years in plumbing1 year
Warranty on parts and labour24/7
Emergency call-out1
Plumber, start to finish
What the job covers
Washer and seat repairs
Replacing worn washers and re-cutting or refacing a damaged valve seat on traditional pillar and bib taps.
Ceramic cartridge replacement
Fitting a matching cartridge to quarter-turn and mixer taps that drip even when turned fully off.
Leaks from the spindle or base
Renewing O-rings and gland packing where water escapes around the handle or under the tap body.
Tap replacement
Removing a worn or corroded tap and fitting a new one, with new flexible connectors and isolation valves where needed.
Outside taps
Repairing or replacing garden taps, including ones split by frost and ones with no check valve.
Not sure what you need?
Quick Quote Online
Leaking Tap Repair in pictures
How a job with Norbert runs
No call centre and no hand-offs. The same man takes the call, quotes the work and does it.
- 01
You call or send the form
Tell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out.
- 02
He comes out and quotes
He looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts.
- 03
The work is done and tested
Fixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done.
Often needed alongside leaking tap repair
Plumber
Everyday plumbing repairs and replacements from Norbert himself, backed by over 20 years' experience and a one year warranty.
Leak Detection
Hidden water leaks located with thermal imaging and acoustic equipment, so the repair starts in the right place.
Leaking Tap Repair: questions answered
01Why does my tap keep dripping when it is turned off?
On a traditional tap, the rubber washer has worn or hardened and no longer seals against the valve seat. On a quarter-turn or mixer tap, the ceramic discs inside the cartridge have been scratched or scaled up so they no longer close fully. Hard water across much of Kent and Surrey speeds up both. Neither fault improves on its own, and forcing the handle tighter tends to make it worse.
02Is it worth repairing a tap or should it be replaced?
Most dripping taps are worth repairing, because the fix is a washer, a cartridge or a seal. Replacement makes sense when the body is cracked or corroded, the valve seat is too damaged to reface, parts for that model are no longer made, or you were planning to change it anyway. Norbert will tell you which applies to your tap before starting anything.
03How can I tell what kind of tap I have?
If the handle turns several times from off to fully on, it is almost certainly a traditional washer tap. If it turns a quarter or half turn and stops, it has a ceramic cartridge. Single-lever mixers also use cartridges. Knowing which you have helps on the phone, because it tells Norbert what parts to bring.
04Can a leaking mixer tap be fixed without replacing it?
Usually, yes. The drip from a mixer tap almost always comes from the cartridge, and a matching replacement can be fitted without disturbing the tap body or worktop. Leaks at the base or swivel spout are normally O-rings. The exception is an unbranded or discontinued tap where no matching cartridge exists, in which case a new tap is the better option.
05Can a dripping tap wait, or does it need fixing now?
A drip is rarely an emergency, but it is not harmless. It wastes water, marks basins and sinks, and a tap that drips from the spout is often close to one that leaks from the body into the cupboard below. If water is escaping under the sink rather than into it, turn off the isolation valve under the tap and get it looked at soon.
06Do you fit taps that customers have bought themselves?
Yes. If you have already chosen a tap, Norbert can fit it. It helps to check before he arrives that it suits your water pressure, since some taps designed for high-pressure systems run poorly on low pressure, and that the connections match your existing pipework. If not, he will say so before fitting rather than after.
Tell Norbert what needs doing
A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes.
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24 hours, for emergencies