High Pressure Drain Jetting
High-pressure water jetting for hardened fat, scale, root growth and silt that ordinary rodding leaves behind.
Blocked Drain? Cleared Without Digging, Mostly
Most blocked drains are cleared without touching the garden. When a pipe has actually failed, Norbert repairs it by excavation or by no-dig lining, depending on the damage.
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Blocked or Broken, Then the Right Fix
Most blocked drains clear through existing access points without touching the garden. Where the pipe itself has failed, Norbert repairs it by excavation or no-dig lining, depending on the damage.
Signs It Is Time To Call
- Water backing up in a sink, shower or toilet
- An outside gully or manhole that is full or overflowing
- Gurgling from plugholes when another tap drains
- A drain smell around the house or garden
- The same drain blocking again within weeks
- Damp ground or sunken paving over a drain run
Blocked or broken decides the fix
A stopped drain either has something in it or has failed. Wipes, fat, silt and roots come out with the right tools. A cracked, displaced or collapsed pipe keeps catching debris and blocks again.
- The first job at any blocked drain is working out which it is
- Repeat or fast-returning blockages get a camera look before any recommendation
- A CCTV drain survey gives you the recording and a written account
How a blockage is cleared
Most drain unblocking across Kent, Surrey, Sussex and south-east London is done from the nearest manhole, gully or rodding eye. None of it touches the garden.
- Soft blockages give way to rods
- Compacted fat, scale and root masses need Norbert’s own jetting kit
- Heavier jobs are covered under high-pressure drain jetting
No-dig repair from inside the pipe
If the camera shows a cracked pipe or open joint that is still in line, the drain can often be repaired from the inside. Patios, drives and borders stay exactly where they are.
- A resin patch is pressed against the damaged spot and sets hard
- For longer damage, a full liner is cured along the run
- The old pipe gets a new, sealed inner wall
When digging is the honest answer
Lining needs a pipe that still holds its shape. Where a section has collapsed, shifted badly out of line or been crushed, the proper repair is to excavate and replace that length.
- Norbert does both dig and no-dig work
- The choice comes from the pipe, not a preference for either
- Every repair carries his one year warranty on parts and labour
Why people ring Norbert
20+
Years in plumbing1 year
Warranty on parts and labour24/7
Emergency call-out1
Plumber, start to finish
What the job covers
Clearing the blockage
Rodding or jetting the run from the nearest access point to shift wipes, fat, paper and debris.
Camera check afterwards
Where a drain keeps blocking, a look inside with his own camera to see whether the pipe is damaged.
No-dig patch repairs
A resin-impregnated patch pulled into place and set against a cracked or open joint, sealing it from inside.
Relining a damaged run
A full-length liner cured inside an old pipe that has cracked along its length but still holds its shape.
Excavation where needed
Digging down and replacing the section where a pipe has collapsed or displaced too badly to line.
Not sure what you need?
Quick Quote Online
Drain Unblocking in pictures
How a job with Norbert runs
No call centre and no hand-offs. The same man takes the call, quotes the work and does it.
- 01
You call or send the form
Tell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out.
- 02
He comes out and quotes
He looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts.
- 03
The work is done and tested
Fixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done.
Often needed alongside drain unblocking
CCTV Drain Surveys
Camera inspections of drain runs for house purchases, repeat blockages and insurance or neighbour disputes.
Emergency Plumber
A 24-hour emergency call-out for burst pipes, flooding leaks and backed-up drains, answered by Norbert himself.
Drain Unblocking: questions answered
01What is the difference between a blocked drain and a broken one?
A blocked drain has something in it: wipes, fat, silt or roots. Clear the material and the pipe works again. A broken drain has a fault in the pipe itself, such as a cracked joint, a displaced section or a collapse, and it will keep catching debris however often it is cleared. Repeated blockages in the same spot are the usual clue that the pipe, not the contents, is the problem.
02Will you have to dig up my garden?
Usually not. Clearing a blockage is done through the existing access points, and many damaged pipes can be repaired from inside with a patch or a liner. Digging is only needed where a section has collapsed, moved out of line or lost its shape, because a liner needs a sound enough pipe to sit in. Norbert does both, so the recommendation is based on the pipe rather than on what equipment he happens to own.
03What is no-dig drain repair?
It is a way of repairing a pipe from the inside. A patch or a full liner soaked in resin is fed into the drain, pressed against the pipe wall and left to set, forming a new sealed surface over the crack or open joint. The ground above is left alone, so patios, drives and planting stay where they are. It suits pipes that are damaged but still in the right place.
04Is the drain my responsibility or the water company's?
In most homes, the drain serving only your property is yours up to the boundary. Once it joins a pipe serving neighbouring properties, it is normally a shared sewer maintained by the water company. Norbert can usually tell from the layout and the manholes which part is blocked, and if the fault sits on the public side he will say so rather than charge you to clear it.
05Why does my drain keep blocking after it has been cleared?
Something is catching the debris. It might be a hard build-up of fat or scale that simple rodding only punches a hole through, root growth at a joint, or a cracked or dropped section of pipe. A camera inspection shows which it is. Heavy build-up needs jetting, while a physical fault needs a repair, and knowing which saves paying for the same clearance again and again.
06Can you unblock a drain out of hours?
Yes. Vision Plumbing offers a 24-hour emergency call-out, and a drain backing up into a house is one of the calls that warrants it. If sewage is coming up through a toilet or shower, stop running water in the house until the drain is clear, because every flush or tap sends more water into a pipe that has nowhere to go.
Tell Norbert what needs doing
A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes.
4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)24 reviews on Checkatrade (opens Checkatrade)
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Call-out
24 hours, for emergencies
Further reading
Drain unblocking in Sevenoaks: blockages cleared with rods and jetting, drains surveyed by CCTV and repaired dig or no-dig by Norbert. 24-hour call-out.
Drain Unblocking in Sevenoaks