--- title: "Local Plumber in Kent, Surrey & Sussex | Vision Plumbing" url: https://visionplumbing.co.uk/services/plumber/ --- # A Local Plumber Who Quotes the Job and Does It Norbert has spent over 20 years in plumbing. The person who looks at your job is the person who fixes it, with a one year warranty on parts and labour. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) ## Don’t just take our word for it Read every review on the [reviews](https://visionplumbing.co.uk/reviews/) page. JJustin 5 out of 5 stars, review from Trustpilot > Superb service, came same day and did an amazing job sorting out my blocked sink. Definitely would use again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) DDavid Page 5 out of 5 stars, review from Trustpilot > Norbert was very helpful and friendly. He fixed a leak I had in my bathroom very quickly. Definitely will use again! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Replace broken toilet cistern > Very speedy response to job request on this website, Norbert called within seconds and agreed to call in for quote later today. Came when said he… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) RRob 5 out of 5 stars, review from Trustpilot > True definition of 24/7 great service. Very helpful used his services on 2 occasions went above and beyond each time. Great guy keep up the good work. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) AAnna 5 out of 5 stars, review from Trustpilot > Excellent communication, explained issue well, supplied a clear itemized quote, good workmanship and overall high efficiency. Would hire again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Unblocked of blocked sewerage drains > Emergency call out on a Sunday evening. Very prompt and came straight away. Sorted the problem straight away and at a fair price for a Sunday night… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) DDi 5 out of 5 stars, review from Trustpilot > We always use Norbert’s plumbing service at our restaurant. He is always on time and fully understand what needs to be done. Highly recommend ! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TThomas Dixon 5 out of 5 stars, review from Trustpilot > Excellent work - very efficient. Friendly service. I would highly recommend to others. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in E16 **10**/10 on Checkatrade Leaking pipe behind a laundry machine > Norbert did the job well and efficiently. He was available at short notice to help. [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) AAnia Hampton 5 out of 5 stars, review from Trustpilot > Excellent service. Work undertaken in a timely thorough and clean manner. Operator was friendly informative and totally professional. Highly… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) JJoe 5 out of 5 stars, review from Trustpilot Knowledgable and trustworthy > This firm is professional and do the job well. They turned up on time and they are very knowledgeable. Very trustworthy. I highly recommend them. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN4 **10**/10 on Checkatrade Clean out blocked drain, used camera to ensure pipework was in good condition. > The quality of the work completed was extremely high, the engineer did not finish the job until he was satisfied the drain was completely clean as… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) HHarriet Boulding 5 out of 5 stars, review from Trustpilot > Great service! Norbert is very professional and I am very pleased with the result. Will be recommending him. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) CCsaba Nyako 5 out of 5 stars, review from Trustpilot > Very professional service from start to finish. Norbert was friendly and knowledgeable and kept me informed at all stages. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN15 **10**/10 on Checkatrade Fixing a new radiator to the wall and updating pipe work to remove valves on our open heating system > Norbert was absolutely brilliant. He offered great advice, worked efficiently and left everything tidy and well completed. He was also friendly and… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) LLauren Ford 5 out of 5 stars, review from Trustpilot Great service for emergency work > I called Vision Plumbing as I could hear water gushing underneath my kitchen. He was able to attend quickly, and found and resolved the issue at a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TTunde Ogunniyi 5 out of 5 stars, review from Trustpilot Prompt emergency response > Norbert was one of several emergency plumbing services I rang overnight after being disappointed by another plumber when seeking assistance for a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in SE15 **10**/10 on Checkatrade Replacing kitchen tap AND replacing pipes under kitchen sink > After exchanging a few text messages Norbert turned up the following day on time with the replacement parts and completed the work in a very… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) Vision Plumbing is a **SafeContractor approved** business - [Home](https://visionplumbing.co.uk/) - [Services](https://visionplumbing.co.uk/services/) - Plumber ## Everyday Repairs From Quote to Finish Vision Plumbing is Norbert, a sole trader with over 20 years in plumbing. He looks at the job, quotes it and fixes it himself, with a one year warranty on parts and labour. ## Signs It Is Time To Call - A damp patch or stain you cannot account for - Water pressure that has dropped without explanation - A cistern that keeps running long after a flush - Hot water that has stopped or only runs lukewarm - Gurgling plugholes or a sink that drains slowly - A stopcock that will not turn when you need it ## What a general plumbing call-out covers Most calls are not dramatic: a dripping tap, a running cistern, a seized valve, a weeping radiator valve. Norbert handles these every week across Kent, Medway, Surrey, East and West Sussex and south-east London, from a base near Sevenoaks. - Over 20 years in plumbing behind every job - Knows which old fittings will crack if forced - Carries the washers and cartridges that fit older taps - Spots the slow leak behind a stain before it becomes a ceiling ## When the job needs specialist kit Some problems go beyond a spanner and a washer. Norbert owns kit most solo plumbers do not, so the job stays with one person. Unvented cylinders, which many general plumbers will not touch, are one he knows particularly well. - A CCTV drain camera to see inside pipework before anything is dug - High-pressure jetting for [drain unblocking](https://visionplumbing.co.uk/services/drain-unblocking/) that rods will not clear - [Water leak detection](https://visionplumbing.co.uk/services/leak-detection/) with thermal imaging and acoustic equipment ## One plumber from quote to finish Vision Plumbing is a sole trader. Ring 07379 636676 and Norbert answers. He comes out, looks, and tells you plainly what has failed and what he would do. The quote comes after that conversation, not before it. - The man who quotes the job is the man who does it - Nobody else arrives on the day with a different opinion - No subcontractor ever takes over your job ## A year’s warranty on the work Every job carries a one year warranty on parts and labour. If something Norbert fitted fails inside that year, he comes back and puts it right. - Covers the parts he fits and his own labour - Runs for a year from the date of the work - A replaced washer is covered the same as a replaced cylinder ## Why people ring Norbert - 20+Years in plumbing - 1 yearWarranty on parts and labour - 24/7Emergency call-out - 1Plumber, start to finish ## What the job covers - Leaks and split pipesLeaking joints, weeping compression fittings and split copper or plastic pipe, traced and repaired on supply and waste runs. - Toilets, cisterns and valvesRunning cisterns, worn fill and flush valves, and stopcocks or isolation valves that have seized and will not turn. - Hot water faultsImmersion heaters and unvented hot water cylinders, from a failed thermostat through to a complete cylinder replacement. - Wastes and blocked drainsSlow sinks, blocked toilets and outside drains, cleared with his own rods, jetting kit and drain camera. - Radiators, baths and showersLeaking radiator valves, radiator swaps, failed showers, bath taps, wastes and seals repaired or replaced. - Not sure what you need?[Quick Quote Online](#quote) ## Plumber in pictures ## How a job with Norbert runs No call centre and no hand-offs. The same man takes the call, quotes the work and does it. - 01You call or send the formTell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out. - 02He comes out and quotesHe looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts. - 03The work is done and testedFixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done. ## Often needed alongside plumber - [Emergency Plumber](https://visionplumbing.co.uk/services/emergency-plumber/)A 24-hour emergency call-out for burst pipes, flooding leaks and backed-up drains, answered by Norbert himself. - [Drain Unblocking](https://visionplumbing.co.uk/services/drain-unblocking/)Blocked sinks, toilets and outside drains cleared, with dig and no-dig drain repair when the pipe itself has failed. - [Leak Detection](https://visionplumbing.co.uk/services/leak-detection/)Hidden water leaks located with thermal imaging and acoustic equipment, so the repair starts in the right place. ## Plumber: questions answered ### 01What does a general plumbing call-out cover? Most of what goes wrong with the water in a house: leaks, dripping taps, running toilets, seized valves, failed showers, radiator valves, blocked wastes and hot water faults on immersion heaters and unvented cylinders. Norbert looks at the problem, tells you what has failed and what he suggests, and gives you a quick quote before any work starts. Bigger drainage and leak-finding jobs use his own specialist kit rather than a second contractor. ### 02Will the person who quotes the job be the one who does it? Yes. Vision Plumbing is Norbert, a sole trader, so there is no dispatch list and no stranger arriving on the day. The plumber who asks the questions on the phone, looks at the problem and gives the quote is the same plumber who turns up with the tools and finishes the job. If something needs looking at again later, you ring the same number and reach the same man. ### 03What does the one year warranty cover? It covers both the parts Norbert fits and his labour for a year from the date of the work. If a valve he fitted fails or a joint he made starts to weep within that year, he comes back and puts it right. It is the only guarantee Vision Plumbing offers, and it applies to every job, from a tap washer to a new cylinder. ### 04Does Vision Plumbing do gas or boiler work? No. Vision Plumbing does no gas work of any kind, so nothing involving gas appliances, gas pipework or gas certificates. Norbert works on the water side of a property: supply pipes, taps, toilets, radiators and their valves, showers, drains and hot water cylinders. For anything involving gas you will need a registered gas engineer, and it is better to know that before you ring than after. ### 05How far does Norbert travel for a plumbing job? He is based around Sevenoaks and covers Kent, Medway, Surrey, East Sussex, West Sussex and south-east London, roughly an hour's drive from base. If you are near the edge of that area, ring and ask. He would rather tell you honestly on the phone that you are too far out than arrive late to a job he cannot give proper attention to. ### 06How long does a typical plumbing repair take? Most small repairs, such as a tap, a cistern valve or a leaking joint, are done in a single visit, often within an hour or two once Norbert is on site. Jobs that need a part ordered in, or larger work such as a cylinder replacement, are planned in advance so you know how long the water will be off and when he expects to finish. ## Tell Norbert what needs doing A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) [07379 636676](tel:+447379636676) 24 hours, for emergencies ## Further reading - Plumber in Sevenoaks: Norbert repairs leaks, taps, toilets, showers, cylinders and immersion heaters, with a 24-hour emergency call-out. Talk to Norbert.[Plumber in Sevenoaks](https://visionplumbing.co.uk/resources/plumber-sevenoaks/)