--- title: "Commercial Plumber in Kent & Surrey | Vision Plumbing" url: https://visionplumbing.co.uk/services/commercial-plumber/ --- # Commercial Plumbing That Works Around Your Hours Plumbing repairs for landlords, letting agents, pubs, shops and small offices, planned around opening hours and tenants so the doors stay open. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) ## Don’t just take our word for it Read every review on the [reviews](https://visionplumbing.co.uk/reviews/) page. JJustin 5 out of 5 stars, review from Trustpilot > Superb service, came same day and did an amazing job sorting out my blocked sink. Definitely would use again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) DDavid Page 5 out of 5 stars, review from Trustpilot > Norbert was very helpful and friendly. He fixed a leak I had in my bathroom very quickly. Definitely will use again! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Replace broken toilet cistern > Very speedy response to job request on this website, Norbert called within seconds and agreed to call in for quote later today. Came when said he… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) RRob 5 out of 5 stars, review from Trustpilot > True definition of 24/7 great service. Very helpful used his services on 2 occasions went above and beyond each time. Great guy keep up the good work. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) AAnna 5 out of 5 stars, review from Trustpilot > Excellent communication, explained issue well, supplied a clear itemized quote, good workmanship and overall high efficiency. Would hire again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Unblocked of blocked sewerage drains > Emergency call out on a Sunday evening. Very prompt and came straight away. Sorted the problem straight away and at a fair price for a Sunday night… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) DDi 5 out of 5 stars, review from Trustpilot > We always use Norbert’s plumbing service at our restaurant. He is always on time and fully understand what needs to be done. Highly recommend ! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TThomas Dixon 5 out of 5 stars, review from Trustpilot > Excellent work - very efficient. Friendly service. I would highly recommend to others. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in E16 **10**/10 on Checkatrade Leaking pipe behind a laundry machine > Norbert did the job well and efficiently. He was available at short notice to help. [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) AAnia Hampton 5 out of 5 stars, review from Trustpilot > Excellent service. Work undertaken in a timely thorough and clean manner. Operator was friendly informative and totally professional. Highly… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) JJoe 5 out of 5 stars, review from Trustpilot Knowledgable and trustworthy > This firm is professional and do the job well. They turned up on time and they are very knowledgeable. Very trustworthy. I highly recommend them. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN4 **10**/10 on Checkatrade Clean out blocked drain, used camera to ensure pipework was in good condition. > The quality of the work completed was extremely high, the engineer did not finish the job until he was satisfied the drain was completely clean as… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) HHarriet Boulding 5 out of 5 stars, review from Trustpilot > Great service! Norbert is very professional and I am very pleased with the result. Will be recommending him. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) CCsaba Nyako 5 out of 5 stars, review from Trustpilot > Very professional service from start to finish. Norbert was friendly and knowledgeable and kept me informed at all stages. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN15 **10**/10 on Checkatrade Fixing a new radiator to the wall and updating pipe work to remove valves on our open heating system > Norbert was absolutely brilliant. He offered great advice, worked efficiently and left everything tidy and well completed. He was also friendly and… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) LLauren Ford 5 out of 5 stars, review from Trustpilot Great service for emergency work > I called Vision Plumbing as I could hear water gushing underneath my kitchen. He was able to attend quickly, and found and resolved the issue at a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TTunde Ogunniyi 5 out of 5 stars, review from Trustpilot Prompt emergency response > Norbert was one of several emergency plumbing services I rang overnight after being disappointed by another plumber when seeking assistance for a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in SE15 **10**/10 on Checkatrade Replacing kitchen tap AND replacing pipes under kitchen sink > After exchanging a few text messages Norbert turned up the following day on time with the replacement parts and completed the work in a very… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) Vision Plumbing is a **SafeContractor approved** business - [Home](https://visionplumbing.co.uk/) - [Services](https://visionplumbing.co.uk/services/) - Commercial Plumber ## Plumbing Repairs Without the Downtime For a business, the fault is rarely the expensive part. The downtime is. Norbert plans repairs around trading hours, access and tenants so the doors stay open. ## Signs It Is Time To Call - A customer toilet out of order during trading hours - A tenant reporting a leak you need dealt with quickly - Kitchen or bar wastes that keep backing up - No hot water at the staff or customer basins - A drain smell reaching the shop floor or bar ## Downtime is the real cost For a business, the fault is rarely the expensive part. The closed toilet, the shop with no water or the tenant still waiting costs more. The plumbing is the same; what changes is when and how Norbert does it. - Landlords, letting agents, pubs, shops and small offices - Kent, Medway, Surrey, East and West Sussex and south-east London - The same plumbing as home jobs, done around your business ## Working around trading hours and access Non-urgent jobs are scheduled before opening, after close or on your quietest day. When something fails during trading, a [24 hour emergency plumber](https://visionplumbing.co.uk/services/emergency-plumber/) covers businesses as much as homes. - Plan agreed with whoever holds the keys and who needs notice - Supply isolated for the shortest possible time - Facilities made usable first, the job finished when it suits you ## Landlords, letting agents and tenants For landlords and agents, the problem is usually coordination. Norbert deals with tenants directly, and because Vision Plumbing is one person, nothing gets lost between a call centre and whoever turns up. - Access arranged directly with the tenant - A report back on what he found and what he did - Tenant, agent and landlord all deal with the same plumber ## Drains that take commercial punishment Pub and restaurant drains carry fat, grease and food waste in volumes a house never sees. It sets into a hard lining that narrows the pipe until it blocks, usually on a Friday night. - Rodding punches a hole; [high pressure water jetting](https://visionplumbing.co.uk/services/high-pressure-drain-jetting/) scours the wall - His own jetting kit and camera, so cleared and checked in one visit - One year warranty on parts and labour, and no gas work ## Why people ring Norbert - 20+Years in plumbing - 1 yearWarranty on parts and labour - 24/7Emergency call-out - 1Plumber, start to finish ## What the job covers - Tenant repairs for landlordsLeaks, taps, toilets, showers and hot water faults in let properties, with access arranged directly with the tenant where you prefer. - Letting agent call-outsA single contact for repairs across a managed portfolio, reporting back what was found and what was done. - Pubs and hospitalityToilets, urinals, wash basins, cellar and kitchen wastes, and drains that block at the worst moment of the week. - Shops and small officesStaff toilets, kitchenettes, water heaters and leaks, scheduled before opening or after close. - Drainage for businessesBlocked drains cleared, fat build-up jetted out and runs surveyed by camera using his own equipment. - Not sure what you need?[Quick Quote Online](#quote) ## Commercial Plumber in pictures ## How a job with Norbert runs No call centre and no hand-offs. The same man takes the call, quotes the work and does it. - 01You call or send the formTell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out. - 02He comes out and quotesHe looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts. - 03The work is done and testedFixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done. ## Often needed alongside commercial plumber - [Emergency Plumber](https://visionplumbing.co.uk/services/emergency-plumber/)A 24-hour emergency call-out for burst pipes, flooding leaks and backed-up drains, answered by Norbert himself. - [High Pressure Drain Jetting](https://visionplumbing.co.uk/services/high-pressure-drain-jetting/)High-pressure water jetting for hardened fat, scale, root growth and silt that ordinary rodding leaves behind. - [CCTV Drain Surveys](https://visionplumbing.co.uk/services/cctv-drain-surveys/)Camera inspections of drain runs for house purchases, repeat blockages and insurance or neighbour disputes. ## Commercial Plumber: questions answered ### 01Can you work outside our opening hours? Yes, and for most commercial jobs that is the point. Norbert arranges non-urgent work before opening, after close or on the day you are quietest, so staff and customers are not working around a plumber. For genuine emergencies, the 24-hour call-out means he can be rung whenever the problem appears, including when you are shut. ### 02Do you work directly with tenants on behalf of landlords? Yes. Landlords and letting agents can pass the tenant's details over, and Norbert will arrange access with the tenant, carry out the repair and report back to you on what he found and what he did. Because he is one person, the tenant deals with the same plumber from the first call to the finished job. ### 03Do you do commercial gas or catering equipment work? No. Vision Plumbing does no gas work of any kind, commercial or domestic, so no gas appliances, catering gas equipment or gas certificates. Commercial work here means the water: supply pipework, toilets, basins, taps, water heaters, wastes and drains. For anything on the gas side you will need a registered gas engineer. ### 04Can you clear a blocked drain at a pub or restaurant? Yes. Commercial kitchens and bars put fat, food waste and residue down their drains in quantities no house does, and the build-up hardens into a lining that rodding only partly shifts. Norbert brings his own jetting equipment to scour it out, and can run a camera through afterwards to check whether the pipe has been damaged. ### 05How do you handle access to shared or occupied buildings? Tell Norbert who holds keys, who needs notice and when the building is quietest, and he works to that. For offices above shops, flats over pubs and similar mixed buildings, he will check whether a fault is on your supply or a shared one before starting, so you are not paying for work on someone else's pipework. ### 06Is the one year warranty the same for commercial work? Yes. Parts and labour on commercial jobs are covered for a year, exactly as on domestic work. If a repair Norbert carried out at your premises fails within that time, he comes back and puts it right, and he will fit the return visit around your hours in the same way as the original job. ## Tell Norbert what needs doing A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) [07379 636676](tel:+447379636676) 24 hours, for emergencies