--- title: "CCTV Drain Surveys in Kent & Surrey | Vision Plumbing" url: https://visionplumbing.co.uk/services/cctv-drain-surveys/ --- # See Inside Your Drains Before You Commit A camera run through the drains shows cracks, roots, displaced joints and build-up, with a recording and a written report from the man who ran it. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) ## Don’t just take our word for it Read every review on the [reviews](https://visionplumbing.co.uk/reviews/) page. JJustin 5 out of 5 stars, review from Trustpilot > Superb service, came same day and did an amazing job sorting out my blocked sink. Definitely would use again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) DDavid Page 5 out of 5 stars, review from Trustpilot > Norbert was very helpful and friendly. He fixed a leak I had in my bathroom very quickly. Definitely will use again! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Replace broken toilet cistern > Very speedy response to job request on this website, Norbert called within seconds and agreed to call in for quote later today. Came when said he… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) RRob 5 out of 5 stars, review from Trustpilot > True definition of 24/7 great service. Very helpful used his services on 2 occasions went above and beyond each time. Great guy keep up the good work. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) AAnna 5 out of 5 stars, review from Trustpilot > Excellent communication, explained issue well, supplied a clear itemized quote, good workmanship and overall high efficiency. Would hire again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Unblocked of blocked sewerage drains > Emergency call out on a Sunday evening. Very prompt and came straight away. Sorted the problem straight away and at a fair price for a Sunday night… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) DDi 5 out of 5 stars, review from Trustpilot > We always use Norbert’s plumbing service at our restaurant. He is always on time and fully understand what needs to be done. Highly recommend ! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TThomas Dixon 5 out of 5 stars, review from Trustpilot > Excellent work - very efficient. Friendly service. I would highly recommend to others. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in E16 **10**/10 on Checkatrade Leaking pipe behind a laundry machine > Norbert did the job well and efficiently. He was available at short notice to help. [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) AAnia Hampton 5 out of 5 stars, review from Trustpilot > Excellent service. Work undertaken in a timely thorough and clean manner. Operator was friendly informative and totally professional. Highly… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) JJoe 5 out of 5 stars, review from Trustpilot Knowledgable and trustworthy > This firm is professional and do the job well. They turned up on time and they are very knowledgeable. Very trustworthy. I highly recommend them. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN4 **10**/10 on Checkatrade Clean out blocked drain, used camera to ensure pipework was in good condition. > The quality of the work completed was extremely high, the engineer did not finish the job until he was satisfied the drain was completely clean as… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) HHarriet Boulding 5 out of 5 stars, review from Trustpilot > Great service! Norbert is very professional and I am very pleased with the result. Will be recommending him. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) CCsaba Nyako 5 out of 5 stars, review from Trustpilot > Very professional service from start to finish. Norbert was friendly and knowledgeable and kept me informed at all stages. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN15 **10**/10 on Checkatrade Fixing a new radiator to the wall and updating pipe work to remove valves on our open heating system > Norbert was absolutely brilliant. He offered great advice, worked efficiently and left everything tidy and well completed. He was also friendly and… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) LLauren Ford 5 out of 5 stars, review from Trustpilot Great service for emergency work > I called Vision Plumbing as I could hear water gushing underneath my kitchen. He was able to attend quickly, and found and resolved the issue at a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TTunde Ogunniyi 5 out of 5 stars, review from Trustpilot Prompt emergency response > Norbert was one of several emergency plumbing services I rang overnight after being disappointed by another plumber when seeking assistance for a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in SE15 **10**/10 on Checkatrade Replacing kitchen tap AND replacing pipes under kitchen sink > After exchanging a few text messages Norbert turned up the following day on time with the replacement parts and completed the work in a very… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) Vision Plumbing is a **SafeContractor approved** business - [Home](https://visionplumbing.co.uk/) - [Services](https://visionplumbing.co.uk/services/) - CCTV Drain Surveys ## Camera Evidence for Buyers, Insurers and Neighbours A camera run through your drains shows cracks, roots, displaced joints and build-up. You get a recording and a written report from Norbert, the man who ran the camera. ## Signs It Is Time To Call - You are buying a house and want to know the drains - The same drain has blocked more than once - An insurer or loss adjuster has asked for evidence - A neighbour dispute over whose drain is damaged - Subsidence, sunken paving or a persistent drain smell - Planning an extension near an existing drain run ## Who asks for a drain survey Most people who need a drain survey already know why. Across Kent, Surrey, Sussex and south-east London, the reasons fall into a few clear groups. - Home buyers checking older clay drains or nearby trees before exchange - Homeowners whose same drain keeps blocking and backing up - Insurers and loss adjusters needing evidence of subsidence or a damaged pipe - Neighbours who need something both sides can look at ## What the camera shows Norbert feeds a push-rod camera along each run from manholes, gullies and rodding eyes, watching the live picture. If a run is too blocked to pass, it is cleared first, with rods or [drain jetting](https://visionplumbing.co.uk/services/high-pressure-drain-jetting/). - Cracked or fractured sections and joints that have opened or slipped - Roots pushing through and fat or scale narrowing the bore - Dips where water lies and sections that have collapsed ## What the report is for You get a recording of each run and a written report on what was inspected, the pipe’s condition and where any defects sit. Norbert owns and runs the camera, so the report comes from the person who watched. - For a buyer, a negotiating tool - For an insurer, evidence - For a homeowner, the basis for clearing, lining or digging up ## From survey to repair The survey tells you what comes next. Any repair Norbert carries out comes with his one year warranty on parts and labour. - A blockage, not a defect, means [drain unblocking](https://visionplumbing.co.uk/services/drain-unblocking/), usually on the same visit - Damage gets a clear answer: no-dig patch, liner or excavation - Excavation only where a section has collapsed or moved out of line ## Why people ring Norbert - 20+Years in plumbing - 1 yearWarranty on parts and labour - 24/7Emergency call-out - 1Plumber, start to finish ## What the job covers - Camera inspection of runsA push-rod camera fed along each accessible drain run from manholes, gullies and rodding eyes. - Recording of the footageThe video of each run, so you or a third party can see exactly what the camera saw. - Written reportWhat was inspected, the condition of each run and any defects, with their approximate position along the pipe. - RecommendationsWhere a defect is found, a plain account of whether it needs clearing, a no-dig repair or excavation. - Clearing before surveyingIf a run is too blocked for the camera to pass, it can be cleared first so the pipe itself can be seen. - Not sure what you need?[Quick Quote Online](#quote) ## CCTV Drain Surveys in pictures ## How a job with Norbert runs No call centre and no hand-offs. The same man takes the call, quotes the work and does it. - 01You call or send the formTell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out. - 02He comes out and quotesHe looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts. - 03The work is done and testedFixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done. ## Often needed alongside cctv drain surveys - [Drain Unblocking](https://visionplumbing.co.uk/services/drain-unblocking/)Blocked sinks, toilets and outside drains cleared, with dig and no-dig drain repair when the pipe itself has failed. - [High Pressure Drain Jetting](https://visionplumbing.co.uk/services/high-pressure-drain-jetting/)High-pressure water jetting for hardened fat, scale, root growth and silt that ordinary rodding leaves behind. - [Leak Detection](https://visionplumbing.co.uk/services/leak-detection/)Hidden water leaks located with thermal imaging and acoustic equipment, so the repair starts in the right place. ## CCTV Drain Surveys: questions answered ### 01Should I get a drain survey before buying a house? It is worth it for older houses, homes with large trees nearby, or any property where the homebuyer's report mentions drainage. A standard survey does not look inside the drains, and faults such as root ingress, cracked clay pipe or a collapsed section can be expensive to put right. Knowing before exchange gives you the chance to renegotiate or ask the seller to fix it. ### 02What defects can a CCTV drain inspection find? The camera shows cracks and fractures, displaced or open joints, root ingress, collapsed or deformed sections, build-up of fat and scale, belly sections where water sits, and debris or foreign objects. It also shows where pipes change material or diameter, and where connections join the main run. Each defect is noted with its approximate distance from the access point. ### 03What is the drain survey report used for? It gives you an independent record of the condition of the drains on a given date. Buyers use it to negotiate, homeowners use it to decide between repairs, and insurers and loss adjusters use it as evidence when assessing a claim. In disputes with a neighbour or a water company, it shows where the fault sits and whose pipe it is in. ### 04How long does a CCTV drain survey take? A typical house with two or three access points is usually surveyed within a couple of hours on site, depending on how many runs there are and how easy the manholes are to lift. If a run is blocked and needs clearing before the camera can pass, that adds time. The written report follows the visit. ### 05Does the survey mean my drains will be dug up? No. The survey itself is non-invasive and uses the existing access points. If it finds a fault, the report says what kind of repair it needs. Many cracks and open joints can be repaired from inside the pipe with a patch or liner, and excavation is only recommended where a section has collapsed or moved too far out of line. ### 06Who carries out the survey and writes the report? Norbert does both. He owns and operates the camera himself, so the footage and the report come from the person who was there, watching the screen as the camera went down the pipe. If you have a question about something in the report, you are asking the man who saw it, not an office that received a file. ## Tell Norbert what needs doing A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) [07379 636676](tel:+447379636676) 24 hours, for emergencies ## Further reading - CCTV drain surveys in Sevenoaks with footage and a written report on every run, for house purchases, repeat blockages and disputes. His own survey camera.[CCTV Drain Surveys in Sevenoaks](https://visionplumbing.co.uk/resources/cctv-drain-surveys-sevenoaks/)