--- title: "Bath & Shower Repair in Kent & Surrey | Vision Plumbing" url: https://visionplumbing.co.uk/services/bath-and-shower-repair/ --- # Shower Failed or Bath Leaking? One Call Covers Both Electric showers, mixer valves, pumps, leaking trays, bath taps, wastes and cracked baths, repaired or replaced by the same plumber. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) ## Don’t just take our word for it Read every review on the [reviews](https://visionplumbing.co.uk/reviews/) page. JJustin 5 out of 5 stars, review from Trustpilot > Superb service, came same day and did an amazing job sorting out my blocked sink. Definitely would use again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) DDavid Page 5 out of 5 stars, review from Trustpilot > Norbert was very helpful and friendly. He fixed a leak I had in my bathroom very quickly. Definitely will use again! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Replace broken toilet cistern > Very speedy response to job request on this website, Norbert called within seconds and agreed to call in for quote later today. Came when said he… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) RRob 5 out of 5 stars, review from Trustpilot > True definition of 24/7 great service. Very helpful used his services on 2 occasions went above and beyond each time. Great guy keep up the good work. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) AAnna 5 out of 5 stars, review from Trustpilot > Excellent communication, explained issue well, supplied a clear itemized quote, good workmanship and overall high efficiency. Would hire again. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN13 **10**/10 on Checkatrade Unblocked of blocked sewerage drains > Emergency call out on a Sunday evening. Very prompt and came straight away. Sorted the problem straight away and at a fair price for a Sunday night… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) DDi 5 out of 5 stars, review from Trustpilot > We always use Norbert’s plumbing service at our restaurant. He is always on time and fully understand what needs to be done. Highly recommend ! [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TThomas Dixon 5 out of 5 stars, review from Trustpilot > Excellent work - very efficient. Friendly service. I would highly recommend to others. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in E16 **10**/10 on Checkatrade Leaking pipe behind a laundry machine > Norbert did the job well and efficiently. He was available at short notice to help. [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) AAnia Hampton 5 out of 5 stars, review from Trustpilot > Excellent service. Work undertaken in a timely thorough and clean manner. Operator was friendly informative and totally professional. Highly… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) JJoe 5 out of 5 stars, review from Trustpilot Knowledgable and trustworthy > This firm is professional and do the job well. They turned up on time and they are very knowledgeable. Very trustworthy. I highly recommend them. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN4 **10**/10 on Checkatrade Clean out blocked drain, used camera to ensure pipework was in good condition. > The quality of the work completed was extremely high, the engineer did not finish the job until he was satisfied the drain was completely clean as… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) HHarriet Boulding 5 out of 5 stars, review from Trustpilot > Great service! Norbert is very professional and I am very pleased with the result. Will be recommending him. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) CCsaba Nyako 5 out of 5 stars, review from Trustpilot > Very professional service from start to finish. Norbert was friendly and knowledgeable and kept me informed at all stages. [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in TN15 **10**/10 on Checkatrade Fixing a new radiator to the wall and updating pipe work to remove valves on our open heating system > Norbert was absolutely brilliant. He offered great advice, worked efficiently and left everything tidy and well completed. He was also friendly and… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) LLauren Ford 5 out of 5 stars, review from Trustpilot Great service for emergency work > I called Vision Plumbing as I could hear water gushing underneath my kitchen. He was able to attend quickly, and found and resolved the issue at a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) TTunde Ogunniyi 5 out of 5 stars, review from Trustpilot Prompt emergency response > Norbert was one of several emergency plumbing services I rang overnight after being disappointed by another plumber when seeking assistance for a… [via Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk) Verified reviewer, job in SE15 **10**/10 on Checkatrade Replacing kitchen tap AND replacing pipes under kitchen sink > After exchanging a few text messages Norbert turned up the following day on time with the replacement parts and completed the work in a very… [via Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) Vision Plumbing is a **SafeContractor approved** business - [Home](https://visionplumbing.co.uk/) - [Services](https://visionplumbing.co.uk/services/) - Bath & Shower Repair ## Failed Fittings Fixed, Not Bathrooms Refitted Electric showers, mixer valves, pumps, leaking trays, bath taps, wastes and cracked baths, repaired or replaced by the same plumber. Norbert replaces failed fittings but does not fit out bathrooms or re-enamel baths. ## Signs It Is Time To Call - The shower runs hot then cold, or never gets hot - A trickle where there used to be a proper flow - A stain on the ceiling under the bathroom - A bath that flexes, creaks or has a visible crack - Water sitting in the bath after the plug is out - Black or split silicone along the bath edge ## Showers that have stopped working Most shower faults fall into three groups: wrong heat, weak flow, or water going where it should not. Norbert diagnoses the fault first, and says so when a replacement on the existing supply makes more sense. - Electric shower with no heat: burnt-out element or failed pressure switch - A trickle: scaled flow valve, scaled showerhead or a tired pump - Mixer temperature swings: a worn thermostatic cartridge ## Leaks from trays and wastes A stain on the ceiling below a shower is one of the most common calls. Resealing and renewing the waste solves most of them. - A failed seal where the tray meets the wall - A loose or perished waste under the tray, or cracked grout - Less obvious sources found by [water leak detection](https://visionplumbing.co.uk/services/leak-detection/) with the tray still in ## Baths, taps and wastes The bath half of the job is just as common. When the bath itself cracks, flexes underfoot or has a failed joint, a new one goes in the same position. - Dripping or seized bath taps, explained on the [leaking tap repair](https://visionplumbing.co.uk/services/leaking-tap-repair/) page - Perished wastes and overflows, blocked traps, split or black silicone - New baths reconnected to the existing supply and waste, with new panels ## Where the job stops Replacing a failed fitting is Norbert’s work. Fitting out a room is not. Within those lines, every repair and replacement across Kent, Surrey, Sussex and south-east London carries a one year warranty on parts and labour. - No bathrooms, wet rooms or ensuites fitted, and no tiling - No re-enamelling or resurfacing of baths - A chipped but sound bath needs a resurfacing specialist ## Why people ring Norbert - 20+Years in plumbing - 1 yearWarranty on parts and labour - 24/7Emergency call-out - 1Plumber, start to finish ## What the job covers - Electric shower repair and replacementDiagnosing a failed element, pressure switch or flow valve, or swapping a worn-out unit for a new one on the existing supply. - Mixer and thermostatic valvesReplacing cartridges and thermostatic elements when the temperature swings, the flow drops or the valve drips. - Shower pumpsRepairing or replacing a pump that has gone noisy, stopped starting or no longer lifts the pressure it should. - Leaking trays and enclosuresResealing trays, renewing wastes and fixing the leaks that show up as a stain on the ceiling below. - Bath taps, wastes and sealsLeaking or seized bath taps, failed wastes and overflows, traps, panels and a fresh silicone seal. - Cracked bath replacedRemoving a cracked or failed bath and fitting a new one in the same position, reconnected to the existing supply and waste. ## Bath & Shower Repair in pictures ## How a job with Norbert runs No call centre and no hand-offs. The same man takes the call, quotes the work and does it. - 01You call or send the formTell Norbert what is happening. He rings back himself to ask the questions that matter before anyone drives out. - 02He comes out and quotesHe looks at the job, explains what has failed and what the fix involves, and gives you the quote before work starts. - 03The work is done and testedFixed, tested and cleaned up, with a one year warranty on parts and labour for the work he has done. ## Often needed alongside bath & shower repair - [Leaking Tap Repair](https://visionplumbing.co.uk/services/leaking-tap-repair/)Dripping and leaking taps repaired or replaced in kitchens, bathrooms and utility rooms, with a one year warranty. - [Leak Detection](https://visionplumbing.co.uk/services/leak-detection/)Hidden water leaks located with thermal imaging and acoustic equipment, so the repair starts in the right place. - [Plumber](https://visionplumbing.co.uk/services/plumber/)Everyday plumbing repairs and replacements from Norbert himself, backed by over 20 years' experience and a one year warranty. ## Bath & Shower Repair: questions answered ### 01Is it cheaper to repair or replace a shower? It depends on the fault and the age of the unit. A thermostatic cartridge, a pressure switch or a flow valve is usually worth replacing. An electric shower more than ten years old with a burnt-out element and scale throughout is often better replaced, and on the same supply the swap is straightforward. Norbert will tell you what he has found and give you both options where both are sensible. ### 02Why does my shower keep going hot and cold? On a mixer shower, the usual cause is a worn or scaled thermostatic cartridge that can no longer balance hot and cold as pressures change. It can also be a failing pump, or someone using water elsewhere in the house on a system without a balanced supply. On an electric shower, it points to a failing flow valve or element. Each has a different repair, which is why diagnosis comes first. ### 03Can you replace a cracked bath without redoing the bathroom? Usually. A bath of the same size can go into the same position and be reconnected to the existing taps and waste. The tiles or panelling around it will need resealing and occasionally a small amount of making good. Norbert does not tile, so where a bath change would disturb tiling significantly, he will tell you before starting. ### 04Do you install new bathrooms or wet rooms? No. Norbert repairs and replaces failed fittings: a shower, a bath, a tap, a waste, a pump or a tray. He does not fit out bathrooms, wet rooms or ensuites, and does no tiling or underfloor heating. The line is the fitting, not the room. If you are planning a full refit, you need a bathroom installer for that job. ### 05Can you re-enamel or resurface my bath? No. Re-enamelling and resurfacing are a separate trade using coatings and spray equipment, and Vision Plumbing does not offer them. If your bath is chipped or dull but sound, a resurfacing specialist is the right call. If it is cracked, leaking or failing structurally, Norbert can take it out and fit a new one. ### 06Where is water coming from if my ceiling is stained under the shower? The most common causes are a failed seal around the tray or bath, a leaking waste connection under the tray, or water getting behind cracked grout and sealant on the walls. Less often it is the supply pipework to the valve. Norbert checks each in turn, starting with the simplest, so the fix goes to the right place instead of resealing everything and hoping. ## Tell Norbert what needs doing A line about the job is enough. Norbert reads every enquiry himself and rings you back to talk it through before he quotes. [4.8 out of 5 · 49 reviews on Trustpilot (opens Trustpilot)](https://www.trustpilot.com/review/visionplumbing.co.uk)[24 reviews on Checkatrade (opens Checkatrade)](https://www.checkatrade.com/trades/VisionPlumbingLimited) [07379 636676](tel:+447379636676) 24 hours, for emergencies